Yesterday, Princess Cruises launched a program to help guests after their cruise has ended. The Go-Princess-Welcome Home team will assist guests with several common post-cruise needs such as obtaining copies of folios, clarifying charges, addressing issues experienced on board, and booking future cruises.RELATED: Princess Cruises’ Royal Princess Visits Japan in 2024Instead of expressing their needs or concerns by email, guests will now be able to connect to a specialized team of Go Princess navigators with one phone call. This program supplements the company’s existing online survey and guests will receive a call within seven to 14 days so they can share their feedback.Guests who made a deposit for a future cruise during their voyage will also get help in planning their trip or reserving a Princess Future Cruise Package. The number is 1-800-PRINCESS option 5.By Niko Balkaran
Source: Porthole.com